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Viewing a Customer's Transaction History

How to view a customer's full transaction history and summary metrics in WIZniche POS.

Every customer profile in WIZniche POS maintains a full history of their transactions — payments, refunds, and the orders behind them. This makes it easy to review a customer's relationship with your business and look up specific past sales.


How to View a Customer's Transaction History

  1. Click Customers in the left sidebar.

  2. Click on the customer's name to open their profile.

  3. Navigate to the Transactions tab within the customer profile.


What the Transaction History Shows

Each transaction entry includes:

  • Transaction ID — The unique TX-XXXX, RX-XXXX, or QB-XXXX reference.

  • Date — When the transaction occurred.

  • Amount — The dollar value of the transaction.

  • Payment Status — Paid, Refunded, Disputed, etc.

  • Transaction Type — Payment or Refund.

  • Order Source — Where the sale originated (Virtual Terminal, Invoice, etc.).


Opening a Specific Transaction

Click on any transaction row to open its full Transaction Detail panel — showing the itemized receipt, payment method, and activity log.


Need Help?

  • Phone: 844-949-6424 (844-WIZ-niche)

  • Live Chat: Click the blue WIZchat Messenger icon in the bottom corner of your screen.

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