When a refund covers specific items rather than the entire order, the Transaction Detail panel shows you exactly which items and quantities were refunded — helpful for confirming what a customer was actually returned.
How to View Refunded Items
Click Transactions in the left sidebar.
Click on the refund transaction (RX-XXXX) you want to review.
The Transaction Detail panel opens, showing a line-item breakdown below the refund amount and date.
Reading the Item Breakdown
Each refunded item is listed with:
Item name (including variation, if applicable) — e.g. "0001(Variation)"
Quantity refunded — shown as "x7", "x1", etc.
Amount refunded for that item
Below the item list, you'll see the Total refunded and the payment method the refund was issued against (e.g. Cash, Card).
Partial vs Full Refunds
If only some items or quantities from the original sale were refunded, only those specific lines will appear in this breakdown — making it easy to confirm a partial refund matches what was actually returned by the customer.
Need Help?
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Phone: 844-949-6424 (844-WIZ-niche)
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