Every transaction processed through WIZniche POS is assigned a unique Transaction ID — a short reference code you can use to quickly find, reference, or discuss a specific transaction.
Transaction ID Formats
Transaction IDs follow a simple prefix system so you can tell payment type and source at a glance:
TX-XXXX — A standard payment transaction (e.g. TX-9740).
RX-XXXX — A refund transaction (e.g. RX-9847).
QB-XXXX — A transaction that has synced in from QuickBooks (e.g. QB-1425). This appears when you have the QuickBooks integration enabled and a payment or invoice was recorded in QuickBooks and synced into WIZniche POS.
Where to Find a Transaction ID
The Transaction ID appears as the first column in the Transactions → Payments list. It's also shown at the top of the Transaction Detail panel when you open a specific transaction.
Using a Transaction ID
Searching — Type the Transaction ID into the Search Transactions bar to jump straight to that record.
Customer support — Reference the Transaction ID when discussing a specific sale with a customer or with WIZniche support — it's the fastest way to locate the exact record.
Reconciliation — Use the Transaction ID to cross-reference your WIZniche records against your bank statement or accounting software.
Need Help?
Email: [email protected]
Phone: 844-949-6424 (844-WIZ-niche)
Live Chat: Click the blue WIZchat Messenger icon in the bottom corner of your screen.