WIZniche POS records two distinct transaction types in your Transactions list: Payments and Refunds. Understanding the difference helps you read your transaction history accurately.
Payment Transactions
A Payment is money collected from a customer for a sale. It represents funds coming into your business. Payment transactions normally use the TX-XXXX ID format and show a positive amount. If the payment was originally recorded in QuickBooks and synced into WIZniche POS via the QuickBooks integration, it will instead use a QB-XXXX ID format (e.g. QB-1425).
Refund Transactions
A Refund is money returned to a customer for a previous payment — whether for a returned item, a canceled order, or a billing correction. Refund transactions use the RX-XXXX ID format. Refunds are linked to their original payment and represent funds going back out of your business.
How They Appear in the Transactions List
Both types appear together in the same Transactions list, distinguished by:
The Transaction ID prefix (TX or QB for payments, RX for refunds)
The Transaction Type column, which explicitly labels each row as "Payment" or "Refund"
Filtering by Transaction Type
Use the Transaction Type dropdown above the transaction list to filter and view only Payments, only Refunds, or All Types. This works the same way regardless of whether a payment is prefixed TX or QB.
Need Help?
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Phone: 844-949-6424 (844-WIZ-niche)
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