Custom Item Pricing lets you set specific prices for individual items for a particular customer — so when that customer is added to a transaction, their agreed price is used instead of the standard list price. This is useful for wholesale accounts, negotiated contracts, or VIP pricing arrangements.
How to Set Custom Item Pricing
Click Customers in the left sidebar.
Open the customer profile.
Navigate to the Item tab within the profile.
Click + Add Item.
Search for the item you want to set a custom price for.
Enter the custom price for this customer.
Click Save.
Repeat for each item that has a negotiated price with this customer.
How Custom Pricing Works at Checkout
When a customer with custom item pricing is added to an invoice, Virtual Terminal transaction, or POS sale, the custom price for their items is applied automatically — no manual price override needed but will still remain available. The standard list price applies to any items not specifically configured for that customer.
Editing or Removing Custom Prices
Open the customer's Item tab to view all their custom prices. Click any entry to edit the price, or remove it to revert that item back to the standard list price for this customer.
Need Help?
Email: [email protected]
Phone: 844-949-6424 (844-WIZ-niche)
Live Chat: Click the blue WIZchat Messenger icon in the bottom corner of your screen.