Setting an item's tax status correctly ensures the right amount of tax is applied at checkout. WIZniche POS supports both taxable and non-taxable items, and you can also set tax-exempt status on a per-customer basis.
Setting Tax Status on an Item
When creating or editing an item, you'll find a Taxable toggle in the pricing section:
Taxable — ON — Sales tax is automatically applied to this item at checkout, based on the tax rates configured in Settings → Payment → Sales Tax.
Taxable — OFF — No sales tax is applied to this item, regardless of where it's sold.
This applies to the item across all sales channels — POS register, virtual terminal, invoices, and payment links.
Tax on Variations
If an item has variations, the tax setting is controlled at the parent item level and applies to all variations. You cannot set different tax statuses for individual variations of the same item.
Customer-Level Tax Exemption
If a customer is tax-exempt (e.g. a non-profit or reseller), you can set their tax status directly on their customer profile under Customers → [Customer Profile] → Tax Status. When a tax-exempt customer is added to a transaction, tax will not be applied regardless of the item's taxable setting.
Viewing Tax on Receipts & Invoices
How tax appears on customer documents depends on your tax calculation method setting:
Additive tax — Tax is shown as a separate line item at the bottom of the receipt or invoice. The item price shown is pre-tax.
Inclusive tax — Tax is built into the item price and not shown separately.
This is configured under Settings → Payment → Sales Tax → Manage Settings.
Need Help?
Email: [email protected]
Phone: 844-949-6424 (844-WIZ-niche)
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