If you need to permanently close your WIZniche POS account, you can submit a deletion request directly from the Subscription page. Account deletion is permanent and cannot be undone — all data associated with your account, including customers, orders, invoices, items, and reports, will be removed.
How to Request Deletion
Go to Settings in the left sidebar.
Under Billing, click Subscription.
Scroll to the Delete Account section in the right panel.
Click the red Request Deletion link.
Follow any confirmation steps that appear.
What Gets Deleted
Requesting deletion permanently removes:
Your account and all user access
All customer records and data
All orders, invoices, and transactions
Your item library and inventory records
All reports and billing history
All location, terminal, and integration configurations
This action cannot be reversed. Once your account is deleted, your data cannot be recovered.
Before You Request Deletion
We recommend taking the following steps before submitting a deletion request:
Export your data — Download any reports, customer lists, or order exports you may need for your records.
Settle outstanding invoices — Make sure all outstanding invoices and payments are resolved.
Cancel any active subscriptions — If you have customer subscriptions running through WIZniche POS, wind these down before deleting.
Contact support first — If you're considering deleting your account due to a specific issue, reach out to our support team — we may be able to help resolve it.
Need Help?
Email: [email protected]
Phone: 844-949-6424 (844-WIZ-niche)
Live Chat: Click the blue WIZchat Messenger icon in the bottom corner of your screen.