Welcome to WIZniche POS
WIZniche POS is an all-in-one point-of-sale and business management platform built to help you sell, manage, and grow — whether you're running a single location or multiple sites. From taking payments at the counter to sending invoices, managing inventory, running loyalty programmes, and booking reservations, everything your business needs is in one place.
This article gives you a high-level overview of the platform so you know where everything lives and what each section is designed to do.
What Can WIZniche POS Do?
WIZniche POS is built around a set of core modules, each handling a different part of your business:
Register & Payments — Take in-person and virtual payments, apply discounts, accept tips, split payments, and send payment links.
Virtual POS — Process transactions from any browser without hardware, using quick charge or itemised sale flows.
Item Library — Build and manage your full product and service catalogue, including variations, modifiers, bundles, and inventory tracking.
Orders — View, manage, and action all transactions in one list with filtering, sorting, and bulk tools.
Invoices — Create, send, and track invoices with payment schedules, reminders, recurring billing, and surcharge support.
Customers — Maintain detailed customer profiles including transaction history, saved payment methods, notes, files, and custom pricing.
Subscriptions & Plans — Set up recurring billing plans.
Reservations, Events & Online Booking — Create and manage classes, events, and public or private bookings with an online booking page for your customers.
Reports — Track sales, payments, inventory, team performance, cash drawer sessions, and financials with exportable reports.
Settings — Configure everything from taxes and surcharges to terminals, bank accounts, integrations, and your subscription plan.
When you log in, you'll land on your Dashboard — your real-time overview of sales activity, outstanding invoices, and key metrics. From here, the left-hand navigation gives you access to every area of the platform.
At the top of the navigation you'll find:
Register — Your primary point-of-sale screen for taking in-person payments.
Virtual POS — For card-not-present and remote transactions.
Orders & Invoices — Your full transaction history and invoice management.
Customers — Your customer database.
Item Library — Your product and service catalogue.
Reports — Sales, financial, and inventory analytics.
In the bottom section of the navigation, you'll find Settings — where you configure your account, locations, devices, payment options, and integrations.
Multi-Location Support
WIZniche POS supports multiple business locations from a single account. Each location can have its own inventory levels, team members, and connected terminals. You can switch between locations from the top of your dashboard, and reports can be filtered by location so you always know how each site is performing.
Your Team
You can invite team members and assign them one of three default roles:
Admin — Full access to all areas of the platform including settings and reports.
Store Manager — Operational access with some restrictions on sensitive settings.
Sales Associate / Operator — Register and order access for day-to-day selling.
Or you can fully customize the role and permissions you want to assign your team members.
Each role is designed so your team only sees what they need to do their job.
Payments & Hardware
WIZniche POS supports a wide range of payment methods including credit and debit cards, cash, ACH bank transfers and payment links. You can connect physical card terminals to your account for in-person payments, or use the Virtual POS from any browser without hardware.
If you need hardware, you can order terminals directly through the platform under Settings → Devices.
Getting Help
Throughout this Help Centre you'll find step-by-step guides for every feature. If you can't find what you need, our support team is always available:
Email: [email protected]
Phone: 844-949-6424 (844-WIZ-niche)
Live Chat: Click the blue WIZchat Messenger icon in the bottom corner of your screen.