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Understanding Locations and How They Work

A complete overview of how Locations work in WIZniche POS — what they are, what they control, and how multi-location accounts are managed.

In WIZniche POS, a Location represents a physical or virtual place of business. Every account has at least one location, and each location operates as its own self-contained business unit — with its own inventory, terminals, bank account, transactions, and business hours.

Understanding how locations work is essential before setting up your account for multiple sites.


What a Location Controls

Each location in WIZniche POS has its own:

  • Item Library — Items and stock levels are tracked per location. You can import, export, and manage items independently for each site.

  • Terminals — Physical card readers and POS devices are assigned to a specific location. Transactions processed on a terminal are recorded under that location.

  • Bank Account — Each location can have its own linked bank account for payouts. This allows revenue from different sites to be deposited separately.

  • Business Hours — Opening and closing times are set per location and can be used to control scheduling and reservation availability.

  • Transactions — All orders and payments taken at a location are recorded under it and can be viewed and exported from the location profile.

  • Contact Information — Each location has its own email, phone, and website details that appear on customer-facing documents.


Location Types

When creating a location, you'll select one of two Location Types:

  • Physical — A brick-and-mortar location where customers visit in person (e.g. a store, office, or warehouse).

  • Remote — A location that operates without a physical customer-facing premises (e.g. a mobile team, home office, or service-based operation).


The Nickname Field

Every location has a Nickname — a short internal name used to identify the location across the platform. Importantly, the nickname also appears on your customer's bank statement when they are charged from that location, so it's worth making it clear and recognisable.


Settlement Delay

Each location has a Settlement Delay setting (default: 1 day). This controls how long after a transaction before funds are settled to your linked bank account. This can be adjusted per location as needed.


Additional Locations & Billing

Your first location is included in your WIZniche POS plan. Each additional location is billed at $89/month — you'll see this displayed as a notice when creating a new location.


Switching Between Locations

When you are logged into WIZniche POS, the Location Selector in the top navigation bar shows the currently active location. Clicking it lets you switch between all your locations. The active location determines which data — inventory, reports, orders, and terminals — is shown on your dashboard.


Need Help?

  • Phone: 844-949-6424 (844-WIZ-niche)

  • Live Chat: Click the blue WIZchat Messenger icon in the bottom corner of your screen.

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