If a customer needs a copy of their receipt — for their records, an expense report, or because they didn't receive the original — you can resend it directly from the Transaction Detail panel.
How to Send a Receipt
Click Transactions in the left sidebar.
Click on the transaction you want to send a receipt for.
In the Transaction Detail panel, click the Send Receipt button in the top-right.
Confirm or enter the customer's email address in the pop up window.
Send.
What the Customer Receives
The customer receives an emailed receipt containing the same details shown in the Transaction Detail panel — items purchased, totals, and payment method — formatted as a professional receipt with your business branding.
Confirming the Receipt Was Sent
After sending, check the Activity log at the bottom of the Transaction Detail panel. You'll see an entry such as:
Receipt Sent — Payment receipt email sent to [customer email].
This confirms the email was dispatched and gives you a timestamp for reference.
Need Help?
Email: [email protected]
Phone: 844-949-6424 (844-WIZ-niche)
Live Chat: Click the blue WIZchat Messenger icon in the bottom corner of your screen.